With Onset Solutions, you get more than IT support—you gain a people-first partner who understands your business and goals. As a Denver-based team, we combine responsive service, deep technical expertise, and flat-rate pricing to deliver dependable support without call centers, automated support systems, and surprise fees.
At Onset Solutions, we don’t show up with a one-size-fits-all playbook; we start by listening. We take the time to sit down with leadership and staff to understand your goals, frustrations, and day-to-day challenges and create a customized managed IT services plan that meets the needs of your business.
Advanced security monitoring, identity management, and IT policies that protect your data and your reputation.
Secure VoIP and mobile device management to keep your team connected, protected, and productive anywhere.
Secure cloud backups that keep your critical data protected and recoverableven if local systems fail.
Regular onsite support that keeps your team aligned, supported, and backed by a true IT partner.
Working with Onset Solutions feels less like hiring a vendor and more like gaining a dependable IT partner. We take the time to understand your goals, build a plan around your business, and support you every step of the way—so IT becomes a source of confidence, not stress.
We build long-term partnerships by delivering responsive support, clear guidance, and reliable technology solutions.
Managed IT services are ideal for businesses with 10–50 employees that rely on technology but aren’t ready for a internal IT team. At this size, most organizations need proactive cybersecurity, responsive support, and strategic guidance, not just break-fix repairs.
Our clients are typically leadership teams who want stability, clarity, and long-term alignment between their technology and business goals.
Pricing depends on the number of users, devices, infrastructure requirements, and security needs. Most Denver businesses choose flat-rate monthly pricing so costs are predictable and aligned with growth.
At Onset Solutions, we avoid hidden fees and surprise charges. Our goal is to provide clear, transparent pricing that reflects the level of support and protection your business requires. We offer free consultations if you are interested in specific pricing information for your organization.
No. We operate on month-to-month agreements. We believe strong partnerships are built on performance and trust — not long-term lock-ins. Our clients stay with us because of the value we deliver.
Unlimited support means your team can reach out for help without worrying about hourly billing. This includes day-to-day technical issues, troubleshooting, user support, system questions, and ongoing IT guidance. It also covers routine infrastructure updates and improvements that are part of normal system lifecycle management. Added bonus: we include as-needed onsite visits for Denver-based organizations.
Larger project work — such as platform migrations, major infrastructure redesigns, or new office build-outs — is scoped separately. We define those boundaries clearly so expectations are aligned on both sides.
We reduce risk with layered cybersecurity protections such as endpoint security, email protection, patch management, end-user training, and ongoing monitoring. We take the time to learn about your operations and needs, then develop a security solution based around your specific risk profile and requirements.
We follow a structured onboarding process to make changing providers easy. This process includes transfering credentials, documenting existing processes and infrastructure, and addressing any outstanding needs. Our onboarding process also includes a security assessment and the implementation of any desired improvements.
Our goal is to make the transition organized, secure, and minimally disruptive. Most clients are surprised by how smooth the process can be when it’s handled methodically.
Yes. You retain ownership of your systems, licenses, and data.
We operate as a strategic partner — not a gatekeeper. Administrative access, documentation, and credentials are handled transparently and ethically. If at any point you choose to move in a different direction, you maintain control of your environment.
Trust and clarity are foundational to how we operate.
Our promise is simple: dependable IT support in Denver, Colorado from a team you’ll know by name. We’ve built our reputation on trust, responsiveness, and relationships that last.
Let’s talk about how we can simplify your technology and support your team. No long-term contracts. No jargon. Just reliable IT from people who care.
