Our month-to-month agreements ensure high quality support because service can be cancel at any time.
Never worry about an unexpected expense. Our services are provided on a flat rate basis with no hourly cap.
Our name stands for solutions from the beginning, capturing our founder’s goal of providing a strong foundation for the operations of small businesses.
The world of professional services depends heavily on quality and efficiency. At Onset Solutions, we design our IT support services to enhance your operations and ensure your technology infrastructure is reliable and secure. We collaborate with third-party vendors as needed to implement productivity tools, streamlining workflow, enhancing team collaboration, and facilitating seamless communication with clients.
Security of client information is front and center for any professional services firm. Our IT support services focus on data security and privacy, implementing robust security measures, providing guidance on best practices, and constantly monitoring your systems. With our help, your clients’ valuable data is shielded from threats and vulnerabilities.
Address “how do I…” and “this isn’t working” challenges for staff. Includes troubleshooting software and hardware.
Make recommendations based on budget and needs. Configure services and ensure staff has the tools they need for success.
Assist with internet connectivity, general infrastructure (firewalls, switches, WiFi, servers) and remote access.
Serve as a thought leader for business I.T. needs. Advise on file storage, equipment replacements, changing business needs and more.
Apply software updates, oversee data backups, and monitor equipment status to proactively identify issues.
Our team can assist remotely or onsite depending on your needs.
One of the primary elements of our services is our focus on proactive support. We prioritize addressing potential IT issues before they escalate into significant problems impacting your daily operations.
By implementing regular maintenance, system monitoring, and security measures, we ensure that your technology infrastructure remains stable and secure, allowing you to focus on your core business functions.
We are flexible and proactive, always adapting our services to meet your changing needs. With us, you always have access to the most relevant technology and support. We are committed to providing excellent customer service and we are always available to provide assistance, answer your queries, and resolve any issues that arise.
Our IT consulting services allow us to provide expert advice on technology management. We help you make informed decisions that align with your business objectives. Our goal is to help your firm leverage technology to boost productivity, improve efficiency, and ultimately increase your bottom line.
We understand the value of strong relationships, especially in small businesses. Our team is always available for support, to answer questions, and to address any concerns. By developing robust relationships with our clients, we work together to ensure your tech infrastructure operates at peak performance.
Onset Basic
Onset Plus
Onset Complete
Click on a commonly asked question to get more information. If your question isn’t listed or you would like more information about our services, please reach out to us through the form below so we can help.
For professional services firms that require an additional layer of security, we offer our “Onset Red” security service.
Let’s connect for a complementary consultation to discuss how we can provide a better I.T. Support experience for your Small Business.
