Orchestrating IT Success

Managed IT Services

In today’s competitive business landscape, technology drives success. Our experienced team offers Managed IT Services to amplify your technology investments and ensure smooth, secure, and efficient systems. Partner with us and focus on your core business while we power your technology.

Every interaction with I.T. support should be a pleasant experience.

While we assist with technology, our true role is to support the people on your team.

Need support? Give us a call or send an email to reach a real person who is able to help. We minimize the need for escalations by connecting you with a technician who has the right skillset to help the first time, typically someone familiar with your account. Pricing is flat-rate so there is never a worry about an extra charge.

Our service model is simple for a reason – so we can provide the best possible support to the people we serve.

Accessible

Simply call or email our help desk to reach a technician familiar with your environment.

Transparent

We don’t resell hardware or software. Recommendations are based on your organization’s needs and budget.

Straightforward

Fixed pricing, full service. No unexpected fees or caps on hours, even on project work.

Friendly Approach

When you reach out for help, you’ll be greeted by a friendly voice who genuinely cares about your needs.

We're Here For You

I.T. Solutions

Every business operates in a unique way, with distinct needs and challenges. Our approach is to provide customized, proactive solutions that align with your organization’s goals. Our knowledgeable team will work closely with you to understand your challenges and develop strategies to overcome them. This way, we can provide the best possible support for your office, ensuring your IT systems are always up and running.

Help Desk Support

Our friendly support team is here to assist you with any technical inquiries, no matter how big or small. We pride ourselves on being approachable and responsive, ensuring you receive the help you need in a timely manner. Our help desk support is designed to provide quick resolutions to your issues, minimizing downtime and keeping your business operations running smoothly.

Remote and Onsite Support

We offer both remote and onsite support, depending on your specific needs. Our skilled technicians can resolve many issues remotely, but if a problem requires an in-person visit, we’ll happily come to your location. Our remote and onsite support ensures that you have access to assistance whenever you need it, whether it’s a quick question or a more complex issue.

Computer, Network & Server Support

Your computers, network, and servers are the backbone of your IT infrastructure. Our expert team will monitor and maintain these critical components, ensuring they’re always up to date and running optimally. With our proactive approach, we can catch and fix potential problems before they become bigger issues, safeguarding your valuable data and resources.

IT Consulting

Our IT consulting services provide expert advice and guidance on technology management, helping you make informed decisions that align with your business objectives. We’ll help you plan, implement, and optimize your IT systems, ensuring they’re always aligned with your organization’s goals and needs.

IT Security

Cybersecurity is more critical than ever, and our IT security solutions help to protect your organization from an ever-evolving landscape of threats. With our robust security measures, you can rest assured that your sensitive data and systems are safeguarded from hackers and malware.

Supplemental Support

Our Supplemental IT Support services are designed to bolster your existing IT resources. Whether it’s stepping in to manage higher-level tasks such as network administration, server maintenance, and security management or providing a recurring onsite presence to your remote satellite offices, we’re here to ensure your team has the resources it needs to be successful.

With our dedicated team by your side, you can focus on achieving your company’s mission while we take care of your IT needs.

Plans for all office sizes

Onset Basic

Onset Plus

Onset Complete

For Companies with Complex Needs
Designed for 50 - 200 Users
Prescheduled Weekly Onsite Visits
Remote Support with Additional Onsite Visits As-Needed
All Standard Services Included
"Onset Red" Security Services Included

Ready to say goodbye to I.T. frustration?

Let’s discuss how we can take your business to the next level.